Returns & Exchanges

We want you to be completely satisfied with your Bananhot purchase, which is why we offer a 14-day window for returns and exchanges on all eligible swimwear and apparel. Please ensure all items are returned in their original condition with hygiene liners and tags still attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the unworn items in their original packaging, ensuring the hygiene sticker is intact and all designer tags are securely attached.

3

Ship the Package

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request approval.

4

Receive Your Refund

Once our quality control team inspects and approves the return, your refund will be processed back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing